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A complete service that won't let you go wrong.

We totally get it — it's time and money, and this ring has to be absolutely perfect. But there’s no need to stress, you’re in safe hands. We start each of our brilliantly personal engagement ring commissions by ensuring we know what’s right for the wearer. We understand lifestyle, preferences, sizing and respect budgets. All in a jargon free way. Then we go to work with the most respected workshops, goldsmiths and designers.

Put simply, we're industry insiders who deliver the goods every time.

Service Levels

We will take you to your perfect engagement ring through our fully facilitated process which leaves nothing to chance.


Want to learn more about engagement rings first? Read our advice

Are you just looking for the right diamond? Try our Diamond Buyer Services

I have known Ruth for a few years. Heirloom London is the best company to get bespoke jewellery from. There is no one else I would have wanted to go too or trust for a luxury engagement ring. She is diligent, thorough, and has a quality bar like no one else. She knows where to source the best gemstones, diamonds, metals, and perfects any design. I am already thinking what to buy next through her!

Marcus B
on Reviews.co.uk — Read more Reviews

First-class experience from start to finish. Ruth is extremely knowledgeable and walks you through the steps and gives you every opportunity to ask the silly questions without being made to feel stupid! More than satisfied with the end result. Ring looks like a million dollars which meant for one very happy fiancee!

Jake C
on Reviews.co.uk — Read more Reviews

I never thought choosing my engagement and wedding rings would be so special, Ruth made me feel at ease throughout the whole process and I can honestly say I'm so grateful that a friend recommended Ruth to me. She is extremely professional and provides an impeccable service. I'm so thankful that I got to meet Ruth and buy my rings through her business. Thank you!

on Reviews.co.uk — Read more Reviews

Ruth couldn’t have been more helpful. I was able to turn a pair of diamond earrings my late Mum passed down to me into a beautiful engagement ring and matching pendant. Throughout the whole process Ruth guided me and provided excellent advice, and truly understood how important this was to me. There are not many places I would trust to work on such cherished jewellery and I am beyond pleased I found Heirloom. Thank you Ruth!

on Reviews.co.uk — Read more Reviews

I’ll be the first to admit that when I told my boyfriend my list of wishes for an engagement ring I never imagined that he would get me the ring I’d dreamt of, I couldn’t even envisage it myself. He proposed with a ring that was nothing like I expected, beautiful but not right. Then he told me that was a place holder, we were meeting Ruth a few days later and they had prepared a shortlist of 4 rings for me to choose from. When we met Ruth I had a chance to look at my shortlist. In amongst the 4, there it was, Ruth had done the impossible and found the ring that was everything I wanted and more. I can’t thank Ruth enough for making all my dreams come true, she’s a real life fairy godmother.

Robert D
on Reviews.co.uk — Read more Reviews

Frequently Asked

What is the difference between made to order and bespoke?
Why do I have to pay for my jewellery in advance?
When will my jewellery be delivered?
How Does Your Service Work?
How Much Does Your Jewellery Cost?
Can I afford to work with a specialist jewellery buyer for my budget?
What is the advantage of buying jewellery from Heirloom London?

Discuss your jewellery with Ruth free of charge

Who we work with

We also work with some incredible brands. If you have a favourite already, we might be able to join forces.


Still haven’t found what you’re looking for?

If you are looking for something not covered by our services just get in touch. We’ll be able to answer your question right away and our first conversation won't cost you anything.