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Unique jewellery that reflects who you are.

We love jewellery in all its forms. We made our name from our engagement rings, but we know how precious a bracelet, necklace, a pair of earrings or other types of ring can be. Whether it’s for you or a loved one, we provide the same bespoke, personal design service for jewellery of all types.

How it works

How we work with you to find the best solution.

Ruth writing in her notebook
Initial consultation

In an initial 15 minute call we will learn about what you’re looking for. We’ll discuss your style and your needs. If you decide to retain our services, we charge £300 to initiate your project. This is deducted from your final invoice.

Close up of ruth and a clients hands as they look at a jewellery design
Design meeting

We’ll work out some initial design ideas and present them to you in person. You’ll have a chance to learn about what we’re thinking and help to shape the direction. You can get hands on with some materials and similar pieces so that we narrow down exactly the right course of action.

Mid shot of a woman wearing a necklace
Jewellery is made

You can leave the process in our capable hands. Usually, depending on the piece, the final design and production will take 2-3 weeks.

Once we are satisfied that everything is perfect, your new jewellery is delivered to you. Beautifully packaged and with care instructions, you have new heirlooms to tell your story.

Good genuine advice (rare), personalized service (deliver/meet anywhere), access to excellent products, absolute honesty (including a rebate when product ended up being cheaper from the supplier after I had paid).

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Thoughtful, helpful, patient, beautifully finished jewellery and value pricing.

James C
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Having a bespoke eternity ring made could be a daunting experience, but Ruth's friendliness and professionalism resulted in a ring that was more beautiful than I could have imagined, as well as matching my existing rings perfectly. I would definitely recommend Ruth and her team - Thank you so much!

Denise B
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I gave that score as I found Ruth to be extremely helpful and she went the extra mile to make sure that I was happy with the outcome. I was more than happy..... The earrings were all and more than I had ever envisioned and all the restoration work was carried out perfectly. I shall certainly recommend Heirloom to all my friends.

Tessa C
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Ruth has done a wonderful job for us over the years, helping to remodel a tricky piece into a gorgeous new bespoke design. She has sourced some beautiful and quality new pieces that will become our own heirlooms! She knows her stuff, and the right people, and is a pleasure to deal with.

Sally D
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Who we work with

We also work with some incredible brands. If you have a favourite already, we might be able to join forces.

Frequently Asked

When Do You Charge A £300 Retainer?
Why don’t you carry jewellery stock?
Can you find me a special gemstone?
Is your jewellery cheaper?
What is the difference between made to order and bespoke?
What are your starting prices?

Discuss your jewellery with Ruth free of charge

Still haven’t found what you’re looking for?

If you are looking for something not covered by our services just get in touch. We’ll be able to answer your question right away and our first conversation won't cost you anything.