The short answer is, for our unique service and ensuring your access to it. We spend a lot of time on each client, this is not a free lunch.
The longer answer is, that our service is there to ensure maximum return on investment. Fine Jewellery that is visibly superior in quality and demonstrably better in value than 99% of what is out there. We know, like and work with the very best sources for materials, diamonds, design and craftsmanship in London today, they aren't easily accessible. Plus, we aren't searching our inventory for a piece we can convince a client they like, we produce jewellery that clients love because it's exactly what they are looking for. We are committed to bringing you this level of expertise, and for this commitment we ask for a retainer to cover kick-off and ensuring the right people are available. It is deducted from final amounts.